Quality Commitment
Do It Right – Quality in action
It’s no secret that we believe in our people. We have carefully and deliberately invested in a team of experienced, high-performing railway professionals. With this we make every effort to keep these employees safe, healthy and satisfied with their work which includes insuring they have the tools and skills to deliver quality outcomes and service excellence to you.
An important part of Our Story is our emphasis on our commitment to Do It Right. As we say, it’s why we work, how we work and what we do. We believe that any job worth doing is worth doing safety and efficiently the first time. Of course, that also makes it the only time.
Universal Rail Systems knows that continual learning is an important step in creating a safer workplace with more engaged employees all focused on meeting our customer' needs. With that we are proud to present Universal Rail University. Our first new employee training program offers a diverse training curriculum for all levels of our Operations team.
Our Goal is to realize “Operational Excellence” across the Enterprise whereby the execution of our Company’s business strategy is more consistent and reliable than our competition in the marketplace. Becoming “Operationally Excellent” creates more value for our customers, shareholders, and stakeholders by:
- Lowering our operational risk
- Lowering our operating costs
- Enhancing career development opportunities for our employees
- Strengthening employee engagement
We don’t leave safety or quality to chance. We put it in the hands of our skilled people where it belongs.